Quick answers to common questions about shopping on international marketplaces
Yes, with proper research and verification. Our tools help you check seller ratings, product reviews, and other important details before making purchases.
Shipping times vary depending on the method chosen and your location. Typically, expect 2-4 weeks for standard shipping and 7-14 days for express shipping.
Import taxes and duties vary by country. Check your local customs regulations for specific information. In many cases, packages under a certain value are exempt from taxes.
Return policies vary by seller. Most international marketplaces do offer buyer protection, but returns can be complicated. We recommend using agents who can help with quality checks before shipping.
Taobao is China's largest consumer marketplace, Weidian focuses on mobile commerce and smaller sellers, while 1688 is Alibaba's wholesale platform for bulk purchases. Each has different pricing structures and seller types.
Shipping agents purchase items on your behalf from Chinese marketplaces, consolidate your packages, and forward them to your address. They can also provide quality control photos and handle returns.
Most shipping agents accept PayPal, credit cards, and bank transfers. Some also accept cryptocurrency. Direct purchases on Chinese platforms typically require Alipay or WeChat Pay.
Use our shipment tracking tool to monitor packages across multiple carriers. You'll receive tracking numbers from your shipping agent, which you can use to follow your package's journey.